Poll: 63.4% of Likely Voters Don’t Trust Facebook to Treat All Users Equally

By Craig Bannister | July 9, 2019 | 12:06pm EDT
(Getty Images/Loic Venance)

Nearly two-thirds of U.S. likely voters do not trust Facebook to treat all users equally, regardless of their political beliefs, a new national Media Research Center (MRC) survey conducted by McLaughlin and Associates reveals.

While 63.4% said they do not trust Facebook, less than a quarter (23.4%) said they believe Facebook treats all users equally.

“Do you TRUST Facebook to treat all of its users equally, regardless of their political beliefs?”

  • Yes: 23.4%
  • No: 63.4%
  • Don’t Know: 13.2%

"The overwhelming distrust of Facebook found in our national poll is troubling but unsurprising," MRC President Brent Bozell said, commenting on the findings. "Despite countless claims of censorship and bias, troubling privacy complaints and mounting antitrust investigations, Facebook has done nothing of substance to ease its users' concerns."

Asked the same question regarding their trust in Google, YouTube, and Twitter to treat all political beliefs equally, respondents rated all three more trustworthy than Facebook. Still, none of the Big Tech companies were trusted by even forty percent of respondents.

Trust to Treat All Users Equally, Regardless of Political Beliefs:

  • Google: 36.6%
  • YouTube: 31.9%
  • Twitter: 25.2%
  • Facebook: 23.4%

While 21.6% cited censorship of political views as one of their two greatest concerns about the four companies taken together, respondents expressed even more concern over Big Tech’s access to users’ personal information and control over what information they see.

“What concerns you most about big tech companies like Facebook, Google, Twitter and YouTube? (Pick up to TWO)”

  • They have too much control over what information people see: 42.6%
  • They have too much personal information about us: 42.3%
  • They censor political views that don’t align with theirs: 21.6%
  • They have the ability to influence elections: 21.3%
  • They are monopolies that inhibit competition: 13.4%
  • They have set up content rules that are too complex: 7.6%
  • They care more about what foreign governments want than the U.S.: 6.4%

"If Facebook and other big tech companies want to earn back America’s trust, then transparency and accountability, and an end to leftist speech control should be uppermost on their priority list," Bozell said.

The survey of 1,000 likely general election voters nationwide was conducted on June 18-24, 2019.

All interviews were conducted online; survey invitations were distributed randomly within predetermined geographic units. These units were structured to correlate with actual voter turnout in a nationwide general election.

This poll of 1,000 likely general election voters has an accuracy of +/- 3.1% at a 95% confidence interval. The accuracy of the responses from the 359 self-described conservatives is +/- 5.2% at a 95% confidence interval.




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